General Questions

Fly JetPets is a private air travel service for pet owners, designed to make air travel safe, comfortable, and stress-free for you and your pets. We provide fully customizable experiences, allowing your pets to travel alongside you in the cabin of a private jet with the care and attention they deserve.

Yes, Fly JetPets is a legally registered entity in Dubai, United Arab Emirates, holds a license issued by the Dubai Integrated Economic Zones Authority, and a permit from the Dubai Civil Aviation Authority (DCAA) to conduct aviation-related activities.

We understand the importance of caution, especially in today’s digital world, where verifying who you’re doing business with matters more than ever. At Fly JetPets, we believe trust is built through transparency. Here are a few ways you can verify our credibility:

1. Secure Payments to a Verified Company Account

   Private jet services often involve high-value payments, and wire transfer is a common practice in the industry. When booking with us, you’ll always be invoiced to pay directly to our company bank account under the registered name Fly JetPets FZCO. We never accept payment to a personal or third-party account. This gives you an opportunity to verify the company name and legitimacy via your bank.

2. Backed by Established Industry Partners

   We work with experts and trusted partners with decades of proven experience, such as Jetex, an award-winning global leader in executive aviation, and Pawsome Pets, an award-winning pet relocation company. So, rest assured that your trips are supported by experienced hands. If you’d like, we’re happy to provide references to verify upon request.

3. Registered and Licensed in Dubai

   Fly JetPets is a legally registered company in Dubai, holding a permit from the Dubai Civil Aviation Authority (DCAA) to conduct aviation-related activity. Documentation is available upon request.

If there are other ways you’d prefer to verify our credibility beyond the points above, feel free to contact us at [email protected].

Fly JetPets offers private and shared charter options. With a private charter, you have the entire jet for your journey. A shared charter connects you with other travelers heading to the same destination within a similar timeframe, offering a more cost-effective solution.

Through our shared charter service, we act as an agent on behalf of pet parents like you, helping to split the cost of a private jet by flying together with others on similar routes. Fly JetPets does not own or operate aircraft. We are not an air carrier and do not offer scheduled air service.

Instead, we organize flights on demand, working on behalf of our clients to match and group pet parents who are looking to travel around the same time and to similar destinations. Once a group reaches the target passenger count needed to share the cost, we coordinate the flight arrangements with our partners, including a licensed and certified aircraft operator.

The departure date, time, and routing are flexible, and may be adjusted based on the group’s preferences and the operator’s availability. Flights remain tentative until the target passenger count is reached.

Not necessarily. Our shared charters operate on an on-demand basis, not on a fixed schedule. Most flights we offer start in the pooling stage, where we gather interest from pet parents looking to travel on similar routes and dates.

Once we reach the target passenger count, the flight is confirmed and we move forward with final arrangements. Until then, both the flight and travel dates remain tentative. And in some cases, the flight may not proceed if the target passenger capacity is not reached.

We’re always transparent when sharing available flights, we’ll let you know if it’s still in the pooling stage or already confirmed.

No, Fly JetPets is not an air carrier and does not own or operate any aircraft. We specialize in arranging private jet travel through licensed air carriers. All flights are operated by certified air carriers.

Fly JetPets is not an air carrier and does not operate aircraft. All flights are operated by certified, licensed air carriers. We coordinate flight arrangements through our strategic partner, Jetex, who source the aircrafts from a global network of licensed and trusted aircraft operators. The specific operator for every trip may vary depending on aircraft availability and operational factors. All aircraft are operated by certified air carriers in full compliance with international safety regulations.